Comments for Rob Enslin

Comment on MSc HCI and ergonomics application at UCL by robenslin

robenslin — Wed, 02 Nov 2011 22:38:26 +0000

No, however we were required to produce a sample and statement of previous related work.

Comment on MSc HCI and ergonomics application at UCL by EP

EP — Thu, 22 Sep 2011 01:02:35 +0000

Hi, I am actually in the process of writing my personal statement for UCL’s program as well. One question, was it mandatory to include a project example?

Comment on Typographica’s food for information design by Isabelle

Isabelle — Tue, 06 Sep 2011 19:10:10 +0000

All of my quesontis settled-thanks!

Comment on UX team of one by robenslin

robenslin — Wed, 24 Nov 2010 10:59:58 +0000

Thanks Bruce, those are really kind words… and much appreciated.

Comment on UX team of one by Bruce

Bruce — Wed, 24 Nov 2010 00:24:39 +0000

Robbie, you my boy are an inspiration, I love the way you learn, share and have become a great communicator over the years. Keep it up, your passion is something to be desired!!!

Comment on Expert reviewing a heuristic evaluation by robenslin

robenslin — Sat, 07 Aug 2010 08:23:12 +0000

“moving all technical stuff to the appendix…” a great idea.

Comment on Expert reviewing a heuristic evaluation by Katarzyna

Katarzyna — Fri, 06 Aug 2010 20:16:37 +0000

Last time when I had to write a “usability assessment summary” (heuristics review + comments from a rough usability testing session) my manager asked me to re-write the first draft and “dumb it down” a little as it was “too technical” and “too detailed”. I got it right after a few iterations. The document was supposed to be distributed to technical people responsible for the website and non-technical managers — and writing two different versions wasn’t an option. I managed to satisfy both groups by moving all technical stuff to the appendix.

Or I like to think I satisfied them as I didn’t get any real feedback apart from my manager’s initial comments. They did comment of findings but no-one mentioned the structure or the language I used.

Comment on Expert reviewing a heuristic evaluation by Kenneth Yau

Kenneth Yau — Fri, 06 Aug 2010 17:01:04 +0000

One of the things that was continuously drummed into me during my management consultancy days was that you write for your reader. (In fact, I think there was actually a course called ‘Write for your reader’.) When you’re in a client-serving business, it’s simply good client service to tailor your writing according to the readership of your reports. It’s actually just good writing.

That’s easier said than done, of course. Rewriting the dross served up by people who are excellent at what they do but useless at communicating it is what keeps copywriters in work.

Comment on Expert reviewing a heuristic evaluation by robenslin

robenslin — Fri, 06 Aug 2010 13:58:20 +0000

Thanks for sharing your experiences. Would be interesting to know if you ever get feedback about your actual review (not the findings of the review), from the recipient/s?

Comment on Expert reviewing a heuristic evaluation by Jessica Hall

Jessica Hall — Fri, 06 Aug 2010 12:10:54 +0000

Yes, I agree. We write different types of expert reviews for different clients. We have one which is aimed at people in general marketing roles and points out high and low priority UX issues, as well as positives, without using any jargon. For people with a more technical mindset/job role, the deliverable needs to be different.